You can leave the keys to one of your neighbours or concierge. We don mind picking them up from the landlord or property manager.

No, it’s not important. In fact you don’t have to be present during the clean! You can just hand over the keys to our cleaners, they will complete the clean and be in contact with you prior to completion so that you can do a walkthrough of the property to check everything

We don’t provide fridge cleaning as part of our standard service but if you want it done then it will incur an additional cost. It’s a good idea to defrost your freezer the night before the cleaning.

Yes, we clean kitchen and bathroom tiles and grouts as we include them into our end of lease cleaning checklist. However you have to inform us prior to the clean if they’re extremely discoloured or in bad condition. Excess mould and grout will incur additional charges as it takes more chemicals and time to clean.

Yes, we provide carpet steam cleaning as it come under our end of lease cleaning checklist. For upholstery cleaning we charge per item and the rate can vary depending on the selection

Yes, we offer a full bond back guarantee, It guarantees that if we receive notification from you or your realestate agent we will come back to the residence to re-clean any problem areas free of charge. Please note the guarantee only covers the cleaning aspects of the bond and those provided in our quote and checklists